
Volvo On Call App: Unlock Remote Features, Emergency Assistance & More

Volvo On Call (VOC) is a subscription service that both allows you to control and access your Volvo vehicle remotely and unlocks access to a variety of emergency support features. With the Volvo Cars app, you can track and manage your vehicle from your smartphone, smartwatch, or tablet from afar. When you lease or purchase a brand-new model, you'll get a four-year Volvo On Call subscription for free.1
You probably still have questions about Volvo On Call, so we've assembled this comprehensive guide to answer them! Continue reading to learn more about this excellent service and all the ways it can help you in a pinch.
What Is Volvo On Call?
In a nutshell, Volvo On Call groups emergency assistance and theft prevention systems with functions on the Volvo Cars app (formerly called the Volvo On Call app) into one convenient package. In most cases, this subscription is complimentary for the first four years after you buy a brand-new vehicle and can't be transferred or refunded, but after your free trial expires, you can subscribe for $200 per year. We recommend keeping an eye out for special offers – in recent years, you could even get free Volvo On Call with Amazon Prime subscriptions!
Here are some of the popular features available in the Volvo On Call bundle:
- Remote Start Capabilities: If your vehicle is equipped with remote start, you can get your engine up and running through the app with one tap of your finger, even if you're nowhere near your car or SUV!
- Remote Climate Control: Once your engine is running, you can also adjust the temperature. Imagine how nice it'll feel to step into a cool, air-conditioned cabin on a hot summer's day.
- Schedule Service: Complete a full service appointment without leaving your couch! Schedule service through the app, then a Volvo Valet representative will pick up your vehicle, take it to a service center, and drop it back off when the work is done.2
- Lock and Unlock Your Doors: This function monitors your doors and windows and notifies you if anything is open or unlocked. Volvo On Call also makes it possible to lock or unlock your vehicle remotely.
- Find Your Car: One of the most popular Volvo On Call features is the tracking function that can help you locate your vehicle in a large parking lot or urban center. Never wander through the aisles again!

Volvo On Call Subscription Terms & Renewals
Every new Volvo vehicle comes with a complimentary four-year subscription to Volvo On Call.1 Setting up your account is simple, and your vehicle specialist will help you start your service at the time of delivery.
If you're interested in renewing your Volvo On Call subscription when the trial period is over, you can do so through the app. A 12-month subscription costs $200. If you don't opt to continue using Volvo On Call, you will still have access to SOS features such as emergency calls and crash notifications, and you can rest assured knowing that your car or SUV is still covered through the Tow for Life program. If you find yourself stuck on the side of the road, Volvo Cars will arrange for your vehicle to be towed to a nearby authorized retailer.3
All Volvo vehicles from model years 2015.5 and newer that are equipped with the Sensus Connect system also have the integrated Volvo On Call button. Engaging this function immediately connects you with a Volvo Roadside operator who will send a recovery service to your location. The SOS button is another option that can send police, an ambulance, and other necessary assistance your way, depending on your emergency. If you think your vehicle might have been stolen, you can even disable it remotely and direct police to its location.
If you're browsing our new Volvo inventory because you appreciate the automakers' reputation for safety, you'll love hearing how much peace of mind Volvo On Call and its comprehensive emergency services can bring to every drive.

The Volvo Cars App at a Glance
The Volvo Cars app provides a user-friendly way to connect with and remotely control your car or SUV. It puts a range of helpful functions at your fingertips, allowing you to command your vehicle with the tap of a button. Let's say you're having your morning coffee in the dead of winter, and you aren't looking forward to stepping out into the cold air. If you have Volvo On Call, you can pull up the app and precondition your vehicle through remote start and climate controls.
If you're enjoying dinner at a restaurant but have a nagging feeling you might have left a window down, the app can tell you the status of your doors and windows. You can also lock or unlock your car remotely, easily track it down in a vast parking lot, and much more. For most models, there is no distance too far – this suite of digital services connects you to your vehicle from anywhere in the world.
When you're finalizing your new Volvo purchase or lease, ask your local Volvo dealer how to download the Volvo Cars app from the Apple® App Store, Google Play, or the Microsoft Store and activate it. Once you've had the chance to use some of the convenient Volvo On Call features, you'll wonder how you ever lived without them. VOC services bring Volvo reliability to a whole new level.
Visit Weaver Brothers Volvo Cars
Weaver Brothers Volvo Cars takes great pride in bringing distinctive, luxurious, and safe vehicles to North Carolina drivers, and we'll keep working hard to enhance your auto experience through premium features like Volvo On Call. If you have any remaining questions about the VOC details or anything else, like our new Volvo lease specials, feel free to contact us today! Your Volvo journey begins here.
Frequently Asked Questions
What does "Volvo On Call service required" mean?
The "Volvo On Call service required" message that may show up in your instrument panel could indicate a variety of issues with your connection. To ensure that your VOC service is functioning properly, reach out to a Volvo dealership like Weaver Brothers Volvo Cars to book a quick checkup appointment. Our team of experts can efficiently troubleshoot, diagnose, and remedy the issue for you.
What are some of the features available with Volvo On Call?
Volvo On Call gives you access to a range of remote connectivity and additional security benefits for your car or SUV. A few highlights include remote start/stop for your engine, direct communication with Volvo Roadside Assistance, and anti-theft systems designed to prevent or discourage break-ins and robberies. You'll get a four-year Volvo On Call subscription for free when you purchase a new Volvo vehicle.1
Is Volvo On Call transferable?
Volvo On Call is not transferable. Once you activate your complimentary subscription, it is valid for exactly four years without the option of pausing or extending it. After it expires, you can always renew your subscription for $200 per year – however, the account cannot be transferred under any circumstances. Please consult your driver's manual or speak with a member of our team for additional information.
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1Standard Connectivity includes initial 4-year free trial of the Volvo On Call app. Volvo On Call Permissions do not affect any emergency services in event of an accident. Vehicle immobilization available in some states.
2Volvo Valet is only available at participating retailers.
3Volvo Cars will cover the first 25 miles to any authorized Volvo dealer in the case of a mechanical or electrical breakdown. Additional fees apply for mileage beyond the initial 25 miles.